General terms

Eligibility and acceptable use

To use MasterYTrack services you must meet the eligibility requirements set out below. Users are responsible for complying with applicable laws and for providing accurate registration information.

Age requirement: You must be at least 16 years old to create an account and use MasterYTrack independently. Minors between 16 and the age of majority must have legal authorization where required by local law.

Lawful use: You agree to use MasterYTrack only for lawful purposes and in accordance with these terms. Prohibited uses include fraudulent activity, infringement of third-party rights, distribution of malware, harassment, and any activity that interferes with the service.

Geographical limits: MasterYTrack primarily serves users in Switzerland but is accessible internationally. Availability of specific courses or certifications may be restricted by local laws or partner agreements; users are responsible for ensuring lawful access in their jurisdiction.

Account responsibilities

When you create an account with MasterYTrack, you accept responsibility for maintaining the confidentiality of account credentials and for all activity that occurs under your account.

Accuracy of information: You must provide accurate, up-to-date information during registration and promptly update any changes to your contact or billing information.

Account security: Protect your password and use multi-factor authentication where available. Notify MasterYTrack immediately if you suspect unauthorized access to your account.

Non-transferable: Accounts, credentials and any benefits associated with an account are personal and may not be sold, transferred or assigned without prior written consent from MasterYTrack.

If you believe your account has been compromised, contact support immediately at [email protected] so we can take steps to secure your account and contribute suspicious activity.

Suspension: MasterYTrack may suspend or restrict access to accounts that appear compromised, in breach of these terms, or where required by law or safety considerations. We will inform affected users and provide next steps where feasible.

Services provided

MasterYTrack offers structured learning paths, courses, study materials and resources focused on career development and certification preparation. Services may include instructor-led sessions, self-paced modules, assessments and community features.

Modifications: MasterYTrack may change, suspend or discontinue features, content or services at any time to reflect industry standards, partner requirements or operational needs. Users will be notified of significant changes affecting access or fees when feasible.

Availability: We strive for high availability but access may be affected by maintenance, third-party outages or connectivity issues. MasterYTrack does not warrant uninterrupted access at all times.

Platform rules and prohibited conduct

To maintain a secure and productive learning environment, users must refrain from prohibited conduct. Violation may result in content removal, account suspension or termination.

• Fraudulent behaviour, including falsifying credentials or using stolen payment methods.
• Harassment, hate speech or abusive behaviour towards other users, instructors or staff.
• Uploading or sharing copyrighted material without proper authorization.
• Attempting to bypass security measures, including reverse engineering or scraping platform content.
• Impersonating others or misrepresenting your affiliation with MasterYTrack or partners.
• Cheating on assessments or facilitating dishonest practices that undermine certification integrity.
• Using the platform to distribute malicious content, spam or unsolicited advertising.

User-generated content

MasterYTrack may host user-generated content such as forum posts, reviews, assignments and profile information. Users are responsible for the content they contribute.

Ownership: Users retain ownership of the content they create and submit, subject to the license granted to MasterYTrack below.

License to MasterYTrack: By posting content you grant MasterYTrack a non-exclusive, worldwide, royalty-free license to host, reproduce, modify and display the content for the purpose of operating and promoting the platform and related services.

Responsibility: You are solely responsible for ensuring that your content does not violate laws, infringe third-party rights, or breach these terms. Content must be accurate and suitable for a professional learning environment.

Removal: MasterYTrack reserves the right to remove or disable access to content that violates these terms, infringes rights, or is otherwise objectionable, with or without prior notice.

Intellectual property

All platform content, course materials, activity and software provided by MasterYTrack are protected by intellectual property laws and remain the property of MasterYTrack or its licensors unless otherwise stated. Unauthorized use is prohibited.

• Do not reproduce or redistribute course content, recordings or proprietary materials without written permission.
• Do not create derivative works or translate content for commercial distribution without authorization.
• Do not remove proprietary notices, watermarks or attributions from MasterYTrack materials.

Paid services and subscriptions

Certain courses, certification tracks and premium features on MasterYTrack are paid services. The following terms govern pricing, billing and subscription management.

Pricing: Fees for paid services are published on MasterYTrack.info. Prices are expressed in CHF unless otherwise indicated and may include applicable taxes. Fees for specific courses and bundles are displayed at checkout.

Payment methods: We accept common payment methods such as major credit/debit cards and bank transfers. Payment details are processed securely by our payment service providers and are not retained by MasterYTrack except as required for billing records.

Subscriptions: Recurring subscriptions auto-renew at the end of each billing period unless cancelled. You can cancel auto-renewal via your account settings; cancellation takes effect at the end of the current billing cycle.

Refunds: Refunds are considered in accordance with our refund policy and applicable consumer protection laws. Refund eligibility depends on factors such as course access and usage. Contact support to request a review of refund eligibility.

Cancellations: Users may cancel paid services through the account dashboard. Cancellation stops future billing but may not entitle you to a refund for the current billing period unless otherwise specified.

Taxes: Users are responsible for any taxes, duties or assessments imposed by government authorities in relation to purchased services, except where MasterYTrack is required to collect and remit such taxes.

Price changes: MasterYTrack may update pricing for services. Price changes will be communicated to existing subscribers in advance when feasible; existing paid periods are billed at the price in effect at the time of purchase.

Non-payment: Failure to pay for paid services may result in suspension or termination of access until outstanding balances are settled. We may pursue collection as permitted by law.

Disclaimer

Educational purpose only: Content on MasterYTrack is provided for educational and informational purposes to support career development and certification learning. It does not constitute professional advice tailored to individual circumstances.

Limitation of liability

To the extent permitted by law, MasterYTrack’s liability for direct damages arising from use of the platform is limited to the fees paid by the user for the relevant service in the 12 months preceding the claim. MasterYTrack is not liable for indirect, incidental or consequential damages.

Third-party services and partners

MasterYTrack may integrate with or link to third-party services for payments, certifications, content delivery or assessments. Use of third-party services is subject to their terms and privacy practices; MasterYTrack disclaims liability for third-party actions.

Termination and suspension

Termination for cause: MasterYTrack may terminate or suspend accounts for breach of these terms or misuse of the platform. We will provide notice and an opportunity to remedy the breach when appropriate and practicable.

Consequences: Upon termination, access to paid content, community features and account data may be revoked. Users should export any personal data they wish to retain prior to termination; retention of personal data following termination is subject to our privacy policy and legal obligations.

Privacy and data protection

MasterYTrack’s privacy policy describes how we collect, use, store and share personal data. By using the service you consent to the processing described in the privacy policy and acknowledge your rights as explained therein.

Communications and notices

We communicate with users by email and through the platform. Notices relating to changes in services or terms will be posted on MasterYTrack.info and may be sent by email; users are responsible for keeping contact information current.

Changes to the terms

We may update these terms to reflect changes to the platform, legal requirements or business operations. Material changes will be provided with notice. Continued use after modifications constitutes acceptance of the revised terms.

Governing law

These terms are governed by Swiss law. Any dispute arising under or in connection with these terms will be subject to the jurisdiction of the competent courts of Vaud, Switzerland, unless otherwise agreed in writing.

Dispute resolution

In the event of a dispute, parties should seek to resolve the matter amicably through good-faith discussions. If a resolution cannot be reached, disputes will be brought before the competent Swiss courts in Vaud.